Purchases and item availability may depend on the selected game account and current store configuration.
STORE CATALOG
Item catalog
ID change
250₽
Battle Pass
300₽
100 COINS
70₽
1000 COINS
590₽
5000 COINS
1050₽
10000 COINS
2100₽
SUPPORT
Need help?
Contact support and include your player ID and purchase details.
STALEMATE SUPPORT
Contact support
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FAQ
Contact support and include your account name, the approximate time of the incident and any relevant details. The team will review the case and explain the available next steps.
Contact support with the player ID, item name, purchase time and proof of payment. Do not share bank card numbers, passwords or one-time codes.
Use the support form or the official StalematE community channels. Include device model, OS version, game version and clear reproduction steps.
Release dates can change during development. Follow the official game and Aisen Corporation channels for confirmed announcements.
Make sure you use the account login rather than the nickname, verify the password and network connection, then contact support if the issue persists.
Increase the graphics preset and resolution-related options in the game settings. Higher settings may reduce performance on weaker devices.